Nisa Thanakorn
Entrepreneur from Stockholm, Sweden
Starting my dive business in Phuket was the best decision of my life. The ocean is my office now.
My Story
I am Thai-Swedish and grew up in Stockholm. My mother is from Phuket and my father is Swedish. Every summer we visited my grandmother in Phuket Town, and I fell in love with the Andaman Sea. After getting my business degree from Stockholm School of Economics, I worked three years at a consulting firm in London. The money was great but my soul was dying in boardrooms. I kept dreaming about Thai beaches and my grandmother's cooking.
In 2021, during the pandemic, I made the leap. I moved back to Thailand to start a dive shop in Kata Beach. The timing was unconventional - tourism was at a standstill - but it meant I could negotiate an excellent lease and build the business without the pressure of peak season. I invested 2 million THB of my savings into equipment, a beachfront location, and staff training.
The BOI promotion made setting up the company straightforward. I qualified under the tourism promotion category, which gave me tax incentives and made the work permit process smoother. Hiring a good Thai lawyer was the best 100,000 THB I spent. She handled the company registration, BOI application, and initial compliance requirements while I focused on building the dive operation.
Five years in, I have three locations - Kata Beach, Karon Beach, and a new operation in Koh Yao Noi. We employ 15 people including dive instructors from Thailand, Australia, France, and Japan. Revenue has grown 40% year over year, and we were profitable by month 14. The secret was specializing in eco-tourism and small group experiences rather than competing on price with the mass-market operators.
Phuket's tourism industry provides a steady stream of customers, but the real magic is the local community. I reconnected with my mother's family, learned to cook southern Thai food from my grandmother, and rediscovered my Thai identity. I had spent my whole life feeling not quite Swedish enough for Sweden and not quite Thai enough for Thailand. Living here, I realized I could be both.
The business challenges are real. Low season from May to October means significantly reduced revenue. I learned to build cash reserves during high season to cover the quieter months. Staffing is an ongoing challenge - finding reliable dive instructors who want to stay long-term is not easy. And Thailand's regulatory environment for tourism businesses requires constant attention to compliance.
The quality of life here is extraordinary. Ocean views from my apartment, warm weather year-round, world-class diving on my doorstep, and amazing southern Thai cuisine. Phuket Old Town has become a creative hub with galleries, cafes, and weekend markets. I have a community of entrepreneurs, artists, and ocean lovers who support each other.
My next goal is opening Thailand's first PADI Career Development Center run by a Thai woman. Representation matters, and I want to show young Thai women that they can lead in the dive industry.
Top Tips
- 1Understand the BOI promotion options before starting a business - they can save you significant money on taxes
- 2Hire a good Thai lawyer for company registration. Do not try to navigate the legal system alone
- 3Build relationships with local authorities and community leaders early. Business in Thailand runs on relationships
- 4Seasonal tourism means you need financial planning for low season. Save aggressively during peak months
- 5Invest in your staff. Well-trained, fairly compensated employees are your greatest asset
- 6Consider eco-tourism and sustainable practices - they are increasingly important to travelers
- 7Learn southern Thai dialect basics - it is different from central Thai and locals appreciate the effort
Favorite Things
- Diving at Phi Phi Islands - the visibility and marine life are world-class
- Sunset at Promthep Cape with a picnic dinner
- Phuket Old Town Sino-Portuguese architecture on Sunday walking street
- Southern Thai cuisine - the spiciest and most flavorful in the kingdom
- Morning yoga on Kata Beach before the tourists arrive
- Weekend trips to Phang Nga Bay limestone karsts by longtail boat
- The local wet market for fresh seafood at dawn
- My grandmother's gaeng tai pla - southern fish organ curry
Cultural Insights
- 1Southern Thailand has its own distinct culture - spicier food, stronger Muslim influence, and different traditions than Bangkok or the north
- 2Building trust with Thai business partners takes time. Rushing relationships is counterproductive
- 3The concept of kreng jai means being considerate of others' feelings. It governs business and personal relationships
- 4Merit-making at temples is part of daily life. Many Thai business owners consult monks before major decisions
- 5Southern Thai hospitality is legendary but comes with a directness that surprises people used to central Thai politeness
Challenges & Realities
- Low season revenue drops of 50-70% require careful financial planning and cash reserves
- Competition in the tourism sector is fierce, and price wars are common
- Staff turnover in the hospitality industry is high
- Navigating permits and licenses for a tourism business requires patience and local connections